DATA DRIVEN  ·  TRANSIT FOCUSED  ·  RESULTS DRIVEN

Two decades maximizing transit systems technology.

I help transit agencies and technology vendors turn CAD/AVL, GTFS, and maintenance data systems into front-line tools that maximize the bottom-line.

Mike Haynes, Transit Analytics LLC
METHODS

Approach: ACES

Analyze

Requirements gathering, data assessment, and issue identification.

Create

Build a data-driven solution with associated process improvement.

Execute

Deliver the solution, report, or process improvement on-site.

Sustain

Ensure accuracy and utility to drive lasting improvement.

SOLUTIONS

Ways I help transit agencies.

OTP & Performance Analysis

Turn raw AVL data into defensible on-time performance numbers — and the analysis to mitigate them.

Schedule Development

Rebuild schedules in Optibus or your platform of choice to close the gap between plan and reality.

Operator Training

Get CAD/AVL and dispatch tools actually used correctly by the people relying on them daily.

Maintenance System Management

Clean up the data structures behind your MMIS so maintenance and ops finally agree on the numbers.

Technology Assessment

Independent, vendor-neutral evaluation before you sign a multi-year ITS contract.

Safety Analysis

Safety metrics management and data analysis.

EXPERIENCE

20+ years, one focus

Chicago Transit Authority
Manager, Transit Systems Support
2002–2018
CAD/AVL, real-time data, $9M ITS upgrade across 1,800 buses
Transdev North America
Director, Business Improvement
2019–2022
OTP analytics, safety data, Optibus scheduling
Transpro Consulting
Performance Practice Lead
2022–2023
75+ KPIs deployed across eight transit agencies
Genfare / SPX
Program / Product Manager
2023–present
$8M fare collection deployment, SaaS backend upgrades